The Benefits of Online Therapy vs. In-Person Therapy

By Kasia Gordon and Brett Somers, Psychologists and Certified Gottman Therapists

In recent years, online therapy (also called telehealth therapy) has become not just a convenient alternative but a highly effective, research-backed mode of treatment. For many clients, it is the most practical, accessible, and sustainable option to support mental health and relationship wellbeing. Here’s why more people (including therapists!) are choosing online therapy.

Multiple studies demonstrate that video-based therapy is as effective as face-to-face sessions for a range of mental health concerns, including depression, anxiety, PTSD, and relationship difficulties. Research by Thompson (2016) and Chakrabarti (2015) has demonstrated that telepsychology provides comparable therapeutic outcomes to traditional in-person care. Clients build strong rapport, make meaningful progress, and experience high satisfaction, all through a secure online platform.

Therapist Accessibility

It’s not always easy to find a local therapist with the exact training, special interest area or availability that you need or desire.

Whether you’re seeking mental health support for yourself, couples therapy, trauma-informed care, neurodiversity assessment, leadership coaching, or values-based individual therapy, telehealth expands your options. 

Your access opens completely, and you’re no longer limited by geography. You can access your chosen professional, regardless of location.

Privacy and Confidentiality

For some of our clients and couples, attending a therapy office in person comes with genuine concerns about being recognised.

From the car park to the waiting room or staff and receptionists hired from the local area, Telehealth removes this barrier completely.

Sessions can be held from the comfort and privacy of your own home or office, with no chance encounters on account of accessing therapy.

Practical Convenience and Flexibility

Busy work schedules, parenting responsibilities, traffic, chronic health conditions, or transport limitations can make attending in-person therapy challenging.

Online therapy allows you to engage in consistent support even when life is full. You won’t need to commute, take extended time off work, or juggle logistics like childcare or parking. Therapy fits into your routine, not the other way around.

Continuity of Care

Telehealth makes it easier to maintain therapy consistently; even if you’re travelling, unwell, or relocating. You don’t have to pause progress due to life disruptions.

Further, if your Telehealth therapist is changing practice or relocating, there is a strong chance that online therapy is still an option to maintain the therapeutic alliance.

Why We Choose to Work Online

At The Couples Clinic, Brett Somers and Kasia Gordon now offer telehealth-only services. This decision is deeply values-aligned for us both. After more than a decade providing both in-person and online therapy sessions for couples, employees and individuals, we have arrived at the following benefits for online therapy. We can:

  • Deliver high-quality, focused care without the distractions or demands of an office-based practice (and there were so many!)
  • Balance meaningful family time alongside our professional lives
  • Offer clients efficient, easy access to sessions
  • Create a comfortable and flexible environment where both therapist and client can show up as their best selves
  • Privacy, safety and utmost confidentiality

By working online, we have been able to satisfy the demand for our training and therapeutic services to support more Australians, whether they are in the same postcode as ourselves or (most typically) – not!

If you’re curious about whether online therapy could work for you, I invite you to get in touch to arrange a complimentary meeting with either of us or explore our resources further.

References
  • Chakrabarti, S. (2015). Usefulness of telepsychiatry: A critical evaluation of videoconferencing-based approaches. World Journal of Psychiatry, 5(3), 286–304.
  • Thompson, L. (2016). A systematic review of synchronous telehealth therapies. Journal of Telemedicine and Telecare, 22(6), 323–329.
  • Norcross, J. C., & Wampold, B. E. (2019). A new therapy for each patient: Evidence-based relationships and responsiveness. Journal of Clinical Psychology, 75(11), 1934–1947.